Easy-On Zippered Compression Socks - Frequently Asked Questions
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SIZE - How do I choose which size I need?
Sizes are based on your leg size (around your leg).  There is a full guide to exactly how to measure and which size to pick here: SIZING
Alternatively just contact us at support@lemonhero.com and Chrissy and her team will be happy to suggest sizing and answer any other questions you may have.
If they don't fit - Simply contact Chrissy and her team at support@lemonhero.com and she will ship you the size you need right away. There is no cost for this. Â
By the way - if you just decide you don't like them - same thing - just contact Chrissy within 30 days and she will arrange a full refund for you.
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SIZE - What if they don't fit?
Simply contact Chrissy and her team at support@lemonhero.com and she will ship you the size you need right away. There is no cost for this. Â
Sizes are based on your leg size (around your leg).  There is a full guide to exactly how to measure and which size to pick here: SIZING.  Alternatively just contact us at support@lemonhero.com and Chrissy and her team will be happy to suggest sizing and answer any other questions you may have.
By the way - if you just decide you don't like them - same thing - just contact Chrissy within 30 days and she will arrange a full refund for you.
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COMPRESSION - What is the compression level?
The compression levels are as follows :
- Sizes Medium to 4XL are all 15-20mmHg
- Sizes 5XL and 6XL are 20-30mmHg
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RETURNS - What is your policy and how do I return them?
If you don't like them for any reason at all just contact Chrissy within 30 days and she will arrange a full refund for you.
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GUARANTEE - Do you provide a quality guarantee for all the products being sold?
Absolutely! If you do not like the product or find damages to the product, contact Chrissy and her team at support@lemonhero.com immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed right away.
We also offer a FREE extended warranty which you can get by signing up here : www.lemonhero.com/warranty
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SHIPPING - How long does it take for my items to arrive?
Most items will be shipped directly by us same or next day. We generally use USPS 1st Class Package or Priority Parcel so your order should arrive in 3 days. For some items we use Amazon to ship our product to you (we sell on Amazon too). In this case delivery will take 3-4 days.Â
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SHIPPING - How much is shipping?
Shipping is FREE in the US. For destinations outside the US the shipping cost is calculated at checkout
Most items will be shipped directly by us same or next day. We generally use USPS 1st Class Package or Priority Parcel so within the US your order should arrive in 3 days. For some items we use Amazon to ship our product to you (we sell on Amazon too). In this case delivery will take 3-4 days.Â
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SHIPPING - Do you ship internationally?
Yes for most destinations. For destinations outside the US the shipping cost is calculated at checkout. Please contact us with any questions.
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CARE - How should I wash my Zippered Compression Socks?
Washing your socks not only cleans them but will preserve the elasticity of the socks so that the compression is retained.
Washing after each use will also remove built up grime, sweat and oils which can make them more susceptible to damage.We recommend either hand washing or machine washing on a delicates setting. Use cool to warm water and mild detergent.  If you are using a machine a small laundry pouch such as is used for lingerie or hosiery will help protect the socks better, but it isn't necessary.
Once washed lay them out to air dry. Never use a drier or hot air to dry them, and never wring them out or stretch them while wet.
While socks can normally be worn for around three months, we recommend starting to replace them after 2 months to ensure you have the necessary compression.
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ABOUT US - Are you an FDA Registered company?
Yes - we are an FDA Registered Facility, based in Raleigh, North Carolina.
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ABOUT US - Are you an American company?
Yes - we are an American company, based in Raleigh, North Carolina.
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MEDICAL ADVICE - Should I consult a medical practitioner prior to ordering and using these products?
YES - ALWAYS CONSULT WITH YOUR DOCTOR, OR OTHER QUALIFIED HEALTH CARE PROFESSIONAL BEFORE USING ANY PRODUCT DISCUSSED WITHIN THIS WEBSITE. Â
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